If you’re looking for a Microsoft Dynamics CRM partner to implement and customise Microsoft Dynamics 365, MrCRM can help.

Our CRM consultancy services will define your customer relationship, your internal processes, and create a CRM system that benefits both the customer and your business. Our team will:

  • Assess your business processespartnership
  • Match the processes to data within your organisation. It is often in ‘silos’ and CRM will help break down those structures
  • Understand and document the workflows between you and your customer
  • Provide a UML design for development
  • Provide an estimate of investment (We are unashamedly advocates for a cloud solution which is fast to roll out and easy to maintain)
  • As much as possible, use the Dynamics 365 configuration processes, so your system can be upgraded with the latest enhancements from Microsoft
  • Implement and configure the system to your needs
  • Assist you to train your users.

For a simple business process, the whole process can take as little as a week, but for complex businesses where you want to get rid of 10 separate databases, integrate your accounting system, your phone system and bring across years of data, then it will take a little longer.