If you’re running Microsoft Dynamics CRM in your organisation, it’s easy to fall into the trap of thinking you need to support the system internally. But that doesn’t always make sense, from a financial, resourcing or practical perspective. Here are six telling signs that it might be time to consider using an outsourced Microsoft CRM […]
Author Archives: simient Admin
Once an installation of Microsoft Dynamics CRM is complete, the question remains: How will you provide users with Microsoft CRM help and support? The how-to questions… Reporting… Requests for new fields, workflows, users… Troubleshooting… and (gulp) persistent problems that don’t seem to go away. And what happens when your CRM person goes on holiday. […]
Many Microsoft Dynamics CRM customers who are currently using on-premise software are contemplating a move to the cloud. But while the benefits of reduced software and hardware maintenance are often compelling, it’s the migration itself that can be a deterrent. That’s because it’s not easy. Especially if you’ve had your CRM for a while, have […]